Best Price Guaranteed

• Price you've seen on our website or who have already booked (in this case should also indicate your reservation number).
• Cheapest price you've seen and what page. Remember to be provided for the same room type, dates, number of guests, regime and establishment, and how the same conditions for cancellation, changes, prepayment and all changes relating to booking.
• Attach a screen print of the offer with lower price.
• Our consultants will review your case and will answer as soon as possible.

• Claims regarding the price guarantee will only be sent by the person who made the booking.
• The fee has to be public and verifiable online.
• In the event that the application "online best price" is for a book with several nights, this warranty is applied to the resulting final price of all nights and not on the part of certain price nights.

• A provider unclear as Priceline.com and Hotwire.com, or any other that prevents the buyer to obtain information of available rooms, the facility name, destination hotel, etc.. guaranteed until payment.
• A third-party reservations made through portals like voyageprivé.com, bonhocio.com, Groupon and the like ..
• A packet rates. These rates include the hotel as part of other services such as airfare, transfers, etc..
• A unpublished fares such as: discounted corporate rates, group rates, meeting rates, etc..
• Rates offline (traditional travel agency)
• In fees for sites that offer pay stubs.